Terms of Service

1. Agreement to Terms

By accessing or using Inwork ("Service," "Platform"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

Inwork is operated by Eivolv AB, a Swedish company (org. nr 559459-6560), with registered address at c/o Benjamin Raki, Fredriksdalsgatan 7 C, 412 62 Gothenburg, Sweden ("we," "us," or "our").

These Terms constitute a legally binding agreement between you and Eivolv AB. We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

2. Eligibility and Account Registration

To use Inwork, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Not be prohibited from using the Service under applicable laws

This requirement is strict. Inwork is an adult-only platform. Accounts found to belong to persons under 18 will be deleted without notice or refund.

We reserve the right to suspend or terminate accounts that violate these Terms or for any reason at our sole discretion.

3. Description of Service

Inwork provides:

• AI-powered coaching and guidance for emotional development
• Guided meditation and mindfulness exercises
• Habit tracking and formation tools
• Personal journaling and reflection features
• Community forums and social features
• Educational content and courses (the "Academy")
• Live sessions and recordings

Features and availability may change without notice. We do not guarantee uninterrupted access to the Service.

5. Assumption of Risk

By using Inwork, you expressly acknowledge and agree that:

• Emotional and mindfulness exercises may surface difficult feelings, memories, or psychological discomfort
• You assume full responsibility for your own emotional, psychological, and physical wellbeing while using the Service
• No specific outcomes, improvements, or benefits are guaranteed
• You will discontinue use of any feature that causes distress and seek professional help if needed
• Community interactions are with other users and may include content that is offensive, inaccurate, or harmful
• You will not rely solely on Inwork for mental health support

6. User Conduct and Community Guidelines

When using Inwork, you agree NOT to:

• Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, or hateful
• Impersonate any person or entity or falsely represent your affiliation
• Share personal information of others without their consent
• Attempt to access other users' accounts or private data
• Use the Service for commercial purposes without authorization
• Distribute spam, malware, or engage in phishing
• Circumvent security measures or exploit vulnerabilities
• Violate any applicable local, national, or international law
• Do not upload or clone another person's voice, including a boss, friend, partner, public figure, or celebrity. Voice cloning may only be used through the supported self-clone flow for your own voice.
• Provide professional medical, legal, or financial advice to other users
• Encourage self-harm or share content that could endanger users

Violations may result in content removal, account suspension, or termination without notice or refund.

For detailed community conduct rules, please see our Community Guidelines and Acceptable Use Policy, which are incorporated into these Terms by reference.

7. Intellectual Property Rights

Our Content

All content on Inwork, including text, graphics, logos, audio, video, software, and the selection and arrangement thereof, is the exclusive property of Eivolv AB or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you create (journal entries, posts, comments). By using the Service, you grant Eivolv AB a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of operating, providing, and improving the Service. This license extends to our hosting and infrastructure providers only to the extent necessary to deliver the Service (e.g., database storage, content delivery). Private content such as journal entries is never published, shared with third parties, or sublicensed for any purpose beyond Service operation. This license terminates when you delete your content or account, except for content previously shared with other users in community features.

Trademarks

"Inwork," the Inwork logo, and related marks are trademarks of Eivolv AB. Inwork® is a registered trademark of Eivolv AB in the European Union. EUTM No. 019354115.

You may refer to Inwork truthfully — to review it, write about it, or say that your work is compatible with it. You may not use our name or logo as the name of your own product, service or account, or in any way that suggests we endorse or are affiliated with you, without our prior written permission.

What is and is not allowed is set out in our Trademark & Brand Use Policy.

9. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Eivolv AB, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your User Content posted in community features
• Your violation of any third-party rights
• Any claim that your use of the Service caused damage to a third party

This indemnification obligation does not apply to the extent prohibited by applicable law, including mandatory consumer protection laws in the European Union, European Economic Area, United Kingdom, or other jurisdictions that restrict or prohibit consumer indemnification obligations.

10. Dispute Resolution

Informal Resolution: Before filing any formal dispute, you agree to first contact us at support@inworkcenter.com and attempt to resolve the dispute informally within 60 days.

Arbitration: If informal resolution fails, any dispute arising from or relating to these Terms or the Service shall be finally resolved by arbitration administered by the Stockholms Handelskammares Skiljedomsinstitut (SCC Arbitration Institute) under its Simplified Arbitration Rules. The seat of arbitration shall be Gothenburg, Sweden. The language of the arbitration shall be English.

Class Action Waiver: TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Exceptions: Either party may bring claims in small claims court if eligible. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction. EU consumers may also bring claims in the courts of their country of residence under applicable consumer protection law.

Opt-Out: You may opt out of arbitration by sending written notice within 30 days of accepting these Terms to support@inworkcenter.com.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

For users in the European Union or European Economic Area, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence, including your right to bring proceedings in the courts of your country of residence.

12. Termination

You may terminate your account at any time through your account settings or by contacting us. We may suspend or terminate your access to the Service immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Request by law enforcement or government authority
• Discontinuance or material modification of the Service
• Technical or security issues
• Extended periods of inactivity
• Fraudulent or illegal activity

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (including limitation of liability, indemnification, and dispute resolution) will survive termination.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal data.

14. Third-Party Services and Links

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third parties. Your use of third-party services is at your own risk.

15. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Consumer Health Data Privacy Policy, Cookie Policy, Community Guidelines, and Acceptable Use Policy, constitute the entire agreement between you and Eivolv AB regarding the Service and supersede all prior agreements.

18. Contact Information

For questions about these Terms, please contact us at:

• Company: Eivolv AB (org. nr 559459-6560)
• Address: c/o Benjamin Raki, Fredriksdalsgatan 7 C, 412 62 Gothenburg, Sweden
• Email: support@inworkcenter.com
• Point of contact (EU Digital Services Act): support@inworkcenter.com — for users and authorities, in Swedish or English